Psychic 121 and Psychic 121.com Terms and Conditions
Psychic 121 and team do our best to make sure all the events/services we host/offer are conducted in a professional and entertaining manner. You agree that by booking on an event/service you accept that any and all services from Psychic 121 are classed as for entertainment purposes only. Psychic 121 cannot guarantee that paranormal activity or personal message will take place and therefore we cannot make any guarantees about the validity and truth behind your personal experiences whilst at an event. However, what we will guarantee is that all of our events are organised and are conducted under controlled conditions at all times. The following terms and conditions are to ensure that you are fully aware of the nature of the events Psychic 121 organise and run.
1. Due to the nature of some of our events the following age restriction applies: The minimum age for participants on all of our event/services is 16 years.
2. If anyone arrives who appears to be or we suspect to be under the influence of alcohol or drugs they will be asked to leave the premises immediately, regardless. No refunds will be given in these circumstances.
3.Due to the law no smoking is allowed indoors at any event. There may well be designated smoking areas at some of our events but please be advised these are likely to be outdoors. However, we cannot guarantee that these facilitates will be readily available.
4. Due to Health and Safety restrictions at some of our locations pregnant women may not allowed on our events. Please contact Psychic 121 before booking.
5. All events/demonstrations/services are a form of experiment and no claims are made and results cannot be guaranteed
6. Psychic 121 will not at any time, location or event, be liable or responsible for any loss or damage to equipment belonging to the participants, during and after the event, even if caused by, for example, suspected paranormal activity.
7. All personal belongings, clothing, equipment, vehicles and or effects belonging to you or members of your party are your own responsibility and will always remain so. We are not and cannot be held responsible for the safe custody of attendee’s property, for its loss, damage or theft.
8. In the event of any unforeseen problems, accidents or incidents that may happen during an event/services, Psychic 121 cannot and do not accept any liability for any accident or injury to you or death, however caused.
9. Psychic 121 reminds all guests that all paranormal investigations/services by their very nature can be quite reserved affairs, as well as being fun. Therefore it is requested that if you are thinking of booking an event with us as a group i.e. celebrations or party group – then you carefully consider whether our events are really suitable. Disruptive behaviour of any sort is not and will not be tolerated out of fairness to all of our guests. Throughout the organised event you and your party will be expected to act at all times in a sensible manner and that will not cause harm or injury to anyone else or effect of the property etc. If this occurs you will be asked to leave the event and would not be eligible for a refund
10. Any event due to take place wholly or partially in the open air could be affected by adverse weather conditions. In this case, Psychic 121 reserves the right to relocate the event to an area which is undercover. In most cases all our events will still take place and it is your responsibility to bring suitable clothing to match the weather conditions of the time.
11. Rarely, our events/services are cancelled or postponed by Psychic 121 due to weather conditions or situations out of our control. However, if this occurs, Psychic 121 will make every effort to ensure you receive a prompt refund of payment. If the event is moved or re-scheduled, Psychic 121 may set refund limitations. Any expenses including travel incurred by yourself or your party, due to the cancellation of a event/services will not be refunded.
12. Psychic 121 only use professional psychics and mediums: however any and all statements made by our psychics and mediums are the sole opinion of the individual paranormal investigator and or medium and do not reflect the opinions or policies, stated or otherwise, of Psychic 121. No perceived predictions, opinions, information, advice or comments made by our paranormal investigators and mediums should be interpreted as factual or actual. You, the Customer, are responsible for making your own decisions and opinions and it is understood that when our paranormal investigators and or mediums suggest something to you, it is an opinion of the paranormal investigators and mediums and should NOT be interpreted as the only course of action.
13. Please note that Psychic 121 accounts and information regarding any paranormal activity/services occurring at the locations are not fabricated in any way shape or form. Although Psychic 121 ‘s team have on occasion witnessed and recorded paranormal activity in these locations we cannot and will not guarantee that any paranormal activity will take place on the night of the event.
14. Psychic 121 do not recommend that guests take part in any Psychic 121 events/services if they suffer from any heart condition or any other serious illness or disability that may hinder movement or stability. If you suffer from any serious medical condition you must report this at the time of booking. Psychic 121 will not and cannot be held responsible for the consequences of any trauma experienced before, during or after any of our events/services.
15. Psychic 121 encourage all guests not to bring any filming, recording or photographic equipment for personal use. Unless stated beforehand, Psychic 121 takes no responsibility for any loss, stolen or damaged personal belongings. By bringing items you do so at own risk. Psychic 121 may use certain recording equipment, whether in digital or videos or audio recordings these maybe used on our web site. You may inadvertently appear in imagery that appears on the Psychic 121’s web site and or publicity materials. You hereby agree to their use.
16. Psychic 121’s cancellation policy states that any bookings cancelled more than 28 days prior to event date will receive a full refund, less any applicable admin charges. Any bookings cancelled between 28 and 14 days prior to the event date will be offered a 50% refund, less any applicable admin charges. Any bookings cancelled less than 14 days before an event will receive no refund. All refunds from cancellation are subject to the period of notice and where a refund is due Psychic 121 will issue a cheque within 28 days of the cancellation in respect to any or all funds due. If you feel you are not going to be able to attend your chosen event/services please contact us via email as soon as possible. All Psychic 121’s events/services booked and purchased online or over the telephone will be refunded £5.00 less, due to bank/PayPal™ merchant processing charges, these charges do not apply when payment made by cheque.
17. Given that any of Psychic 121 events/services are cancelled by ourselves due to circumstances beyond our control then we will endeavour to send immediate notice informing all relevant parties/guests and a full refund issued or another date for that event will be set.
18. Once you have made your booking for an event/services with Psychic 121, your booking cannot be sold or transferred under any circumstances. When attending a Psychic 121 event /services you may be asked to provide your confirmation/receipt as proof of your booking.
19. Payments to Psychic 121 are accepted by using any of the following methods: PayPal, Credit/Debit Card, Cheques if agreed in advance and cash. All payments must be made in full before the event/services. Once full payment has been received, we will send you confirmation of your booking. Event places will only be secured once full booking deposit or full payment has been received and processed by Psychic 121.
20. Psychic 121 tries to make sure all the information posted/advertised or detailed is accurate and up to date at all times. Please feel free to contact us immediately if you find or feel any information on the site is incorrect. However, the onus is on the individual to independently check any information posted/advertised or detailed on the Psychic 121 web site before relying on it. No representations are made by Psychic 121 that the information posted/advertised or detailed on the site is accurate and up to date or complete and therefore we do not accept liability for loss arising from any inaccuracy or information that is out of date.
21. By agreeing to the terms and conditions detailed and set out by Psychic 121 you further indemnify the organisers/promoters and all team members associated to and working with or for Psychic 121 from and against all legal liability, in respect of any costs, claims, damages, demands, penalties, actions, proceedings, suits, losses or expenses in respect of or arising out of the injury to or the death of any person, or damage to any property arising from my participation in the chosen Psychic 121 event/services/ course/workshop and or demonstration.
22. All event bookings made through Psychic 121 constitutes your acceptance of our Terms and Conditions in full. Psychic 121 may amend these Terms and Conditions at any time.
23. All psychic and medium guest bookings on any Psychic 121 event/services agree to have their contact details entered onto the Psychic 121’s mailing list. This list is for the sole use of marketing for Psychic 121 events/services and will not be used by or forwarded to any other company or persons. Should you wish not to have your details listed please contact us and they will be removed.
LIVE PSYCHIC SERVICES
Psychic 121.com conditions of use
2. We legally own a wide range of intellectual property rights used in and relating to Psychic 121 website, including:
a. our business-listings directory database (the Directory);
b. the design, text, graphics, articles, blogs and other content of the web pages on the Psychic 121 Website, together with all the web addresses associated with those web pages, other than those which we use under licence;
For the purpose of these Conditions, the term “Psychic 121 Website” refers collectively to all parts of Psychic 121 website including any other website we may own or run from time to time that links through to these Conditions.
3. If you log on to or use any part of the Psychic 121 Website you agree to these Conditions. If you do not want to agree to these Conditions, do not log on to or use the Psychic 121 Website.
4. When you buy products or services via any of the Psychic 121 Website, the products or services you buy may be subject to other terms and conditions, guidelines and policies and you should carefully read through the terms and conditions of the Psychic 121 Website that you intend to purchase from before placing an order.
5. We may change these Conditions at any time without giving you notice. Please check these Conditions from time to time for any changes. By continuing to use a Psychic 121 Website you agree to all the changes we make to these Conditions.
6. Where any of the Psychic 121 Website allow you to:
a. order goods and services and to pay for the goods and services;
b. contact the organisations that provide any goods and services
7. we may limit your access to all or some parts of the Psychic 121 Website or may not accept you as a directory listing account holder (as the case may be), depending on whether you have registered with us or, in the case of a directory listing, completed and submitted an online registration form. Also you may not be permitted to order products and services/ pay for those products and services until you register with us. We may, in our absolute discretion, accept or refuse any registration application.
8. Please do not tell other people your log in details, password or any other piece of information that is part of our security procedures. We take steps to prevent people misusing the Psychic 121 Website and to make sure that our rights are not affected. You are responsible for the content of any material provided using your log in details and password. You must notify us immediately if your log in details and/ or password, are used without your permission. We have the right to disable any account if, in our absolute discretion, you have failed to comply with these Conditions, including if your display name is inappropriate in any way.
9. You acknowledge and agree that:
a. you are responsible for any Psychic 121 account (your “Psychic 121 Account”) you use whilst on any of the Psychic 121 Website and maintaining the confidentiality of your password and you shall take all necessary steps to ensure that your password is kept confidential and secure;
b. you shall inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being used or is likely to be used in an unauthorised manner;
c. you accept all responsibility for any and all activities that occur at or through your Psychic 121 Account (whether authorised or not); and you shall ensure that all information that you provide to us is and remains at all times true, correct and complete.
10. By using the Psychic 121 Website, you agree to the way in which we process your personal information.
11. You must make sure that:
a. all information you give us is true, correct and complete and let us know if it changes; and (where applicable)
b. all electronic files you give us use properly licensed software and are free from viruses and other malware.
12. Subject to these conditions, we shall endeavour to:
a. make the Psychic 121 Website available; and,
b. (if you use Psychic 121 Business to place an order) send to the email address that you provide an email confirming receipt and details of any order that we accept.
13. You cannot use a Psychic 121 Website:
a. for any unlawful purpose;
b. to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us or any other company within our group of companies;
c. to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
d. to provide any kind of commercial information service;
e. as a source of material or contact data for any kind of marketing activity;
f. in a way that affects how it is run;
g. in a way that imposes an unreasonable or disproportionably large burden on our communications and technical systems as determined by us;
h. to tamper with, update or change any part of the Psychic 121 Website;
i. use any automated means to monitor or copy the Psychic 121 Website or their content, or
j. to interfere with or attempt to interfere with how a Psychic 121 Website works.
14. We have the right to investigate your online activities, your online account and any order that you place with Psychic 121 for ‘click-fraud’ or any similar activity. You agree to provide reasonable help with these matters.
15. We may suspend and have the right to modify all or any part of the Psychic 121 Website, (including any services or products that we offer on the Psychic 121 Website) or your access to them, at any time without telling you beforehand. We won’t be responsible to you for any changes we make or for ceasing operation of all or any part of the Psychic 121 Website. In doing so we will endeavour not to diminish the value of any products or services that we offer to any material degree.
16. We may suspend or cancel your use of the Psychic 121 Website or your online account with Psychic 121 or user details relating to any of the Psychic 121 Website if:
a. you do not keep to these Conditions;
b. you use the Psychic 121 Website in an inappropriate or unreasonable way;
c. you fail to pay the charges you owe us for any products or services you buy from us (whether you buy them through any of the Psychic 121 Website or through another sales channel);
d. we suffer from any event or circumstance which is beyond our reasonable control or which we could not reasonably be expected to have taken into account at the date of commencing to provide the Psychic 121 Website to you, and which results in or causes our failure to perform any or all of our obligations under these Conditions (including, without limitation, any act of God, lightning, fire, storm, flood, earthquake, act of the public enemy, war declared or undeclared, threat of war, terrorist act, blockade, revolution, riot, insurrection, civil commotion, industrial action, public demonstration, strike, sabotage, act of vandalism or explosion); or
e. where you have a Psychic 121 Account with any Psychic 121 Website, any bankruptcy or insolvency proceedings are brought against you, or a receiver, an administrative receiver or an administrator is appointed over any of your assets or, if you are a company, you go into voluntary liquidation (except for the purposes of amalgamation or reconstruction).
17. To be clear, if we suspend or cancel any of your Psychic 121 Accounts or Psychic 121 user details, you will still have to pay us for any products or services you have bought from us.
18. If you provide any material to any Psychic 121 Website (for example, all listing information including biography and contact details, by providing any text or pictures(edited or non-edited) for the website or any email subscription service we use, by commenting on a blog, posting a review or uploading any other content including a video), you agree to grant us permission, irrevocably and free of charge, to use your material in any way we want on any website or otherwise (including altering and adapting it for operational or editorial reasons) in any media worldwide, which may include syndicating the material to selected third party social media and networking sites.
19. After posting or emailing your material to any Psychic 121 Website, you continue to own that material, and you continue to have the right to use your material in any way you choose.
20. Please choose carefully any information you post on any Psychic 121 Website, as it will be available for public viewing. By providing any material to a Psychic 121 Website, and for us to be able to use it, you confirm you and the material comply with all obligations set out in these conditions, and in particular that:
a. your material is your own original work or you are authorised to provide it any Psychic 121 Website
b. your material is not defamatory (that is, it does not damage someone’s good reputation), does not contain any material which is harassing, threatening, obscene, offensive, hateful, abusive or inflammatory
c. your material does not take away or affect any other person’s privacy rights, contract rights or any other rights, and does not otherwise break any laws of England and Wales;
d. your material does not promote any illegal activity or discrimination;
e. that you have the right to give us permission to use it for purposes specified above and that such use will not infringe the copyright, database right, trade mark, privacy or other rights of a third party;
f. your material is not in any way liable to mislead others or otherwise be detrimental to or inconsistent with our good name or reputation;
g. your material does not contain any virus or other code that may damage, interfere with or otherwise adversely affect the operation of the website;
h. if your material is intended to promote your own business or services, you will clearly and openly state your association with the particular business;
i. you will not falsify or delete any author attributions, legal or other proprietary notices, designations or labels;
21. You acknowledge that we do not have a duty to publish any material you have provided.
22. We have the right to:
a. reject or refuse to post any material you have provided;
b. remove any material from any Psychic 121 Website, whether or not the material goes against any of these conditions; or
c. restrict, suspend or stop your access to all or any part of any Psychic 121 Website, at any time.
23. We will usually display your name with your material on any Psychic 121 Website, unless you ask us not to (as long as it is possible to do this). We may need to contact you for administrative purposes or to make checks on your material.
24. If you do not want to grant us the permission set out above on these terms, please do not provide any material to any Psychic 121 Website.
Please be aware of the following:
a. You use the website at your own risk.
b. We advise you to make sure you are satisfied with the exact type and nature of goods or services being offered by any organisations you search for using the Database. We also recommend that you check the qualifications of people, companies and organisations offering the goods or services. We are not an agent for and do not give guarantees for these organisations or their goods and services;
c. You should not rely on the website for advice;
d. The Psychic 121 Website contain hyperlinks to website and email addresses run by companies other than Psychic 121 Limited. We do not control, and are not responsible for, any other website made available from or through Psychic 121 Website. We do not give any guarantees about their content or how they work. You access and use these sites at your own risk and will need to keep to any conditions of use that apply to those sites. We do not approve or sponsor any products, services or content you access or buy through these website.
25. As far as the relevant laws allow, neither we nor any other members of our group of companies, shareholders, officers, shareholders, staff or other organisations connected to us (collectively, ‘Psychic 121 Personnel’) give you any guarantees that:
e. there will be no problems with how you use Psychic 121 Website; or
f. the computer or server you use to log on to Psychic 121 Website is free of viruses or other harmful programmes.
26. You acknowledge and agree that computer and telecommunications systems are not uninterrupted or fault free and we do not make any representation or warranty in relation to such systems. You further acknowledge and agree that occasional periods of downtime for repair, maintenance and upgrading may be required and we cannot therefore guarantee uninterrupted provision of the Psychic 121 Website. We will take all commercially reasonable steps to minimise any such periods of interruption or non-availability.
27. You acknowledge and agree that we make no warranty and give no representation of any kind in relation to third party data and we accept no responsibility or liability for inaccuracy in or arising out of third party data.
28. Nothing in these Conditions shall limit or exclude liability in respect of death or personal injury caused by negligence, or fraudulent misrepresentation.
29. Under no circumstances will the Psychic 121 Personnel or any other organisation involved in creating, producing, maintaining or distributing the Psychic 121 Website be liable for any of the following losses or damage (whether such losses or damage were foreseen, foreseeable, known or otherwise):
a. loss of revenue
b. loss of actual or anticipated profits (including for loss of profits on contracts);
c. loss of anticipated savings;
d. loss of business;
e. loss of opportunity;
f. loss of goodwill;
g. loss of reputation;
h. loss of, damage to or corruption of data or software;
i. wasted expenditure; or
j. any indirect or consequential loss or damage howsoever caused
30. If we do not keep to these Conditions, we will only be liable for losses you have suffered as a direct result. We are not liable to you for any other loss whether they are because we have not kept to our obligations or contract, because of our negligence, due to defamatory statements or liability for a product or service or otherwise as a result of:
a. using or relying on the Psychic 121 Website;
b. not being able to use the Psychic 121 Website;
c. any mistake, fault, failure to do something, missing information, or virus on the Psychic 121 Website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
d. theft, destruction of information or someone getting access to our records, programs or services without our permission;
e. goods, products, services or information received through or advertised on Psychic 121 Website or any links provided by Psychic 121 Website; or
f. any information, data, message or other material which you e-mail, post, upload, reproduce, send, or otherwise distribute or receive using the Psychic 121 Website.
31. You will at all times and on demand fully indemnify us and keep us fully indemnified from and against any claims, threatened or made against us arising as a result of your non-compliance with any of your representations, warranties or obligations set out in these Conditions.
32. Failure of either party to assert its rights in relation to any breach of these conditions shall not constitute a waiver of such rights, nor will any such waiver be implied.
33. Each provision of these conditions shall be construed separately and shall be severable from these Conditions. If any provision of these conditions (or portion thereof) is invalid, illegal or unenforceable, the validity, legality or enforceability of the remainder of these conditions will not be affected or impaired.
34. A person who is not a party to these Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the provisions of these Conditions.
These Conditions constitute the entire agreement between you and us with respect to the subject matter hereof, and supersedes all prior discussions, agreement or understanding between you and us.
35. The laws of England and Wales apply to your use of the Psychic 121 Website and these Conditions. We control the Psychic 121 Website from within the United Kingdom. However, you can get access to the Psychic 121 Website from other places around the world. Although these places may have different laws from the laws of England and Wales, by using the Psychic 121 Website you agree that the laws of England and Wales will apply to everything relating to you using a Psychic 121 Website and you agree to keep to these laws. We have the right to take you to court in the country you live in.