That said, there are a few loopholes in their return policy that the average shopper isnt aware of. Review your shipping information, payment information and items once again before placing the order. If you're able to locate proof of purchase, then a refund for the full amount will be issued to the same payment method you used to at check-out. Delivery times may vary, especially during . If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. Pay for your purchase over 4 equal installments, due every two weeks. Yes! Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. Your comment was sent and soon will be posted. Those points will be available for use on your next transaction., You can always choose to exchange the item you purchased using points for something else in the store and receive the same discount.. It's to track return fraud. and this is often the quickest way to go. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. Does Ulta Beauty Accept Returns Without a Receipt? . You will be issued a full refund if you have your receipt or rewards membership ID that was used to make the purchase. Not right for your hair? Here you will see a list of points and dollar values you are eligible to use in the order. Your product is matched with the right category buyer. 11 Best Tom Ford Perfumes Youll Want Right Now, Fragrance Layering Guide: Heres How To Layer Perfume. Many customers enjoy the company's policy that allows customers to receive a full refund when they return new or used products within 60 days of purchase. According to Ulta's website, you can return the package to this address: ulta.com Returns Center. Track the status of your order anytime here!, Ultamate Rewards Members can also check their orders by logging in at ulta.com or the Mobile App and navigating to "My Orders". Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. Contingent on whether you have bought it from Ulta Beauty store, or online you have the decisions. The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations., We also recommend that you use a traceable ground shipping method (e.g. If you purchased the item online or through the Ulta Beauty app, however, you will not be refunded for any shipping charges. Your product is matched with the right category buyer. Orders placed after the cutoff time will deliver the following day. This is not a charge and the hold will be released once your order has shipped. Free standard shipping on any $35 purchase, New and online only! Receive emails or texts about our latest sales, new arrivals and special offers. Brands, products, services and categories that are excluded or restricted from Ulta Beauty coupons and promotions are subject to change without notice. If, for instance, you buy a color of makeup that doesnt end up flattering your skin tone or a hair care product that doesnt work well with your hair, youll always enjoy the option of returning it. This is likely to discourage customers from buying a collection of products, keeping the ones they like for free, and returning the rest for a full refund. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! ulta.com does not ship to international addresses. Contact Guest Services through the options toward the bottom of the page. on the top of the screen. Yes! The company offers over 25,000 products, including makeup, fragrances, accessories, skin and hair care items. While Ulta doesnt actively promote this, many people have stated that they didnt have to return their free gift when returning the product they purchased to receive that gift. But as long as you limit your returns to the occasional product that just doesn't work out, you should be fine. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. Make sure you bring a valid ID with you when returning . In all other cases, the refund will be made in the form of an in-store credit. Start by using our Mobile App (text "Beauty" to 95637 to get the app) or navigating to ulta.com. For more information, please click here. Oversized/overweight items are not eligible for gift services., Ulta Beauty makes every effort to ensure that all of the merchandise we feature is in stock when shopping online., In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. Just make sure that you also bring in your original email order confirmation and packaging slip in order to make sure you get the full refund. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. Business days do not include Saturdays, Sundays, or holidays. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Therefore, these items cannot be shipped to all addresses. Review your shipping information, payment information and items once again before placing the order. Prior purchases do not qualify for use with coupon/reward certificates., Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. Lost your receipt? Choose as needed. Then you won't even need a receipt to return it. ulta.com requires you to enter the correct security code with every purchase. Because you're in that 60-day window, you can return the $42 shampoo, then purchase the same item for $29.99 under the new sales price. A service fee will be added for any check return unpaid by the bank. Territories, PO Boxes and APO/FPO addresses. To add a coupon, click on "Enter a coupon code" and enter or paste the code there. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Certain items in your order may be considered Hazardous Materials (HAZMAT). In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). Ulta offers a revolving stream of deals, as well as a freerewards programthat allows customers to earn points for every dollar they spend. Once your item has been received and your refund is issued, then you should expect it to appear on your bank or credit card statement within 7-10 business days. Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! Once located, scroll past Store details, availability, and Services menu to Brands in Store. Receive emails or texts about our latest sales, new arrivals and special offers. Ulta also gets extra points for offering store credit for items that are returned without a receipt. Ulta is known for being flexible to meet your return needs in every way possible. Review all items and quantities in your cart. You can also look up your return status online by logging into your ulta.com account and clicking on order status. 1) Return Your Products Within 60 Days But Don't Sweat It If You Go Over That Time. How long do you have to return an item to Ulta? we already know you're eyeing your next beauty haul, and we can make that happen sooner with our ultamate rewards program! Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. Yes, under Ultas beauty return policy, they will accept all returns for any product you are unsatisfied with. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. This allows packages to arrive on Saturday as well as any other business day. Once reviewed, press "Place Order". The tax rate is determined by several factors including, and not limited to: the items purchased, the ship-to destination and the ship-from location. To add a coupon, simply enter or copy the coupon code into the "Enter Coupon" open field. If needed, you can "Remove" or "Save For Later" as needed. Can YouReturn An Online Purchase to The Store? Visit our list of stores here to locate your desired location! Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. **To avoid returned shipping fees and waiting, you can bring back your merchandise to any of our stores. Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. (Its totally free.) If you receive a dissatisfying order or a gift you want to return, you have 60 days to do so and get a refund, an exchange, or a replacement. Simply bring the item and all its components to the store within 60 days, along with your receipt, email confirmation,and/or packaging slip. You'll also need to present a valid ID. If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. This shipping method is available for shipments to the contiguous U.S. states, Alaska, Hawaii, U.S. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit. You will want to verify that address matches the one on your shipping label. If this happens, you will have an additional link., Damaged Item? If you want to get a full refund, then youll need to return the product to Ulta within 60 days of your original purchase date. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. 54. Bear in mind that most returns are subject to the 90-day Target return policy. But that was that cashier's Hail Mary to save their numbers. This is not a charge and the hold will be released once your order has shipped. Once ready, press "Secured Checkout". Subject to credit approval. Hold onto your Ulta Beauty gift card until you receive your entire order. ; Text Customer service was nice but it was such a hassle. While Ulta doesnt seem to limit returns as hard as Sephora does, they still state that they will limit returns as they see fit. Online purchases can be returned by mail or by visiting an Ulta store. Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Ship your order using the return mailing package included on the original shipping carton and mail the item back to: ULTA.com Returns Center1135 Arbor DriveRomeoville, IL 60446. An online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. This is typically 5 to 7 business days.. As long as you have your receipt, in most cases, you should have no problem. You will not be charged for the out-of-stock item. Ulta products returned within 60 days of the original purchase that include the original receipt, will be fully refunded via the original form of payment. Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment. Don't worry, they'll most likely accept it. Otherwise, the refund will be made in the form of an in-store credit. Likewise, if you exchange for a different item at a lower price point, you will receive back the difference in price and sales tax. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. . 11 Facts About the Ulta Beauty Return Policy. View full document Receipt Look Up The ULTA return policy currently requires a receipt for all returns and exchanges. If not, please contact Guest Services through the options toward the bottom of the page. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! Whether you purchased the item in-store, online, or via the Ulta Beauty app, youll be able to return it either through the mail or at one of Ultas many store locations. Returns must be accompanied by all original components. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. They also havean appand a newsletter, both of which are great ways to stay up to date on current deals. If you would like to exchange a product for the same item, no payment is required - just bring it in and you're good to go. If you try to return a product. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Once ready, click "Add To Bag" and the item will be placed in your bag as indicated by the bag icon in the top right of your screen. Starface Reviews: Are These Patches Worth It? If you would like premium or expedited, update accordingly. Those points will be available for use on your next transaction., You can always choose to exchange the item you purchased using points for something else in the store and receive the same discount.. To checkout, click on the bag in the top right corner. Please keep in mind that Ulta will process your return without the packaging, so make sure you are still within 60 days. , Coupon needs to be presented at time of purchase and within the specified dates. Certain items in your order may be considered hazardous materials (HAZMAT). You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back. Gift cards cannot be returned in exchange for cash. ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446 . In the instance that you can't locate one or either, you may still be able to validate your purchase information using your Ultimate Rewards member number or access the record of your purchase on Ulta.com. Track the status of your order anytime here!, Ultamate Rewards Members can also check their orders by logging in at ulta.com or the Mobile App and navigating to "My Orders". To redeem points, click on "Redeem Ultamate Rewards Points". Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. We understand things happen, which is why Ulta Beauty is dedicated to making the return process beautifully simple for you. You can still receive store credit for the item. Here you should confirm your Shipping Address. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). . Click here for more details. Lose something? If your order has been fully canceled, the temporary hold will expire automatically within the timeframe set by your financial institution. Buyers review your products. You may also search by item name, key word, SKU, brand, etc. TIP: Target has an explicit $100/year limit for receiptless returns. For instance, if you purchased a perfume collection that contained three different perfumes, you won't be able to expect a refund if you only bring in two. If you would like premium or expedited, update accordingly. *All shipping charges include handling, order processing, item selection, packaging and transportation of items. To start with the basics, Ulta's return policy states that products returned within 60 days of the original purchase with the original receipt can be fully refunded to the original payment method. All items should have all accessories with them. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. We'd have to give Ulta Beauty's return policy a perfect 10, based on its sheer generosity alone. , Coupon needs to be presented at time of purchase and within the specified dates.