There's just something wrong with the whole set up and trust me I dug my heals in on this one. Anyone can write a Trustpilot review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And 2 days before chick in . But luckily I didn't see any negative comments and I booked the hotel through stayforlong. Sin ningn problema y una de las webs ms econmicas que he encontrado. Booked the Luxor in Vegas for this week, had no communication from StayforLong besides them taking money from my account. I have just come back from staying in San Francisco, LA and Las Vegas. For questions please contact our Support Team at 855-956-2201 or by email at [emailprotected]. I have my voucher number. Impossible to get any response. Also, please note you can contact our customer support team anytime if needed before, during and after your booking. Good price but I cant make a partial payment since of any card that I have tried to add. I have been in contact with stay for long for 5 weeks now. I wrote to stayforlong that it didn't say anywhere that it could happen, but have never heard from them. Only after that hotel staff tell me, that just got confirmation from Stayforlong. Weve been waiting months for a refund but I thought maybe letting people know how to actually get ahold of someone would at least help someone else. Several days later, we are told that cots are not possible for our room type - they cannot transfer us to another room and they will not give us a refund. Web--> Stayforlong.com are likely buying via a third party so what he hotel told you is correct. FINAL UPDATE I have just returned from my 10 day stay in Mexico. Everything went very well. No worries with the booking or the hotel. I received th Please call our 24/7 Customer Call Center at, No. Voucher number: 8524848412Every time I speak to someone I am given false promises that it has been escalated and that I will receive it in 24 hours. This company should not be operating and their customer service is beyond poor. Its as simple as that. I booked the Titanic Royal for 2650 with Love Holidays and these guys have it advertised on a "black friday deal" for 2000 today. Two weeks before holiday emailed stayforlong to confirm reservation they replay with hotel reservation number, so Ive checked with Hotel if they have my reservation, hotel response was no they dont. Can you please check this email so we can look in to this further for you.Best regardsThe Stayforlong Team, Company cancelled my hotel I have paid them for been asking 3 days for it to be rectified or refund my money and still nothing, I have booked online for albufeira. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. They're a scam. I returned from my holiday 2 days ago and I am still not received any effective communication from them! Their emails they send back are deliberately vague and won't give refund despite it being approved and prioritised. Det er op til dig! The more nights you stay, the greater the discount will be. Vi tilbyder forskellige betalingsmuligheder, der passer til dine behov Gratis afbestilling tilgngelig Very, very disapointed. Had a slight issue with taking the rest payment from my bank, as paid deposit only at the time of the booking, but I contacted customer service team and it was resolved on the same day (ASAP). We are sending this email to you to inform you that your request is currently in progress. You can use their name or ATOL number to confirm that they hold a current ATOL licence. price. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. AVIOD!!!! Your booking remained confirmed in our system as well as our suppliers' since the moment you confirmed it. I will update if I received the HCN or not. Mandan el mail de confirmacin. Please do not book with this company!! Fecha de la experiencia: 15 de abril de 2023. Takes days to receive return emails from Emily. Not a good company and terrible customer service. Llamando a los hoteles para verificar la reserva, y todo ok. VIP Deals are for members, who sign in and save 5% to 15% on named hotels. WebLPT: Selling stuff online? I need to be refunded!! We are absolutely satisfied with the service. We paid far less than other sites would have charged, and got the best room in the hotel of our choice, at a time when hotel rooms were being snapped up. reward holiday makers with the best hotel offers the more nights they stay. Booked the Absalon Hotel in Copenhagen through Stayforlong. Also they had other hotel in similar location be we been to told cancel previous reservation and made new one. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. So I did not hesitate and I finally booked it. I am totally disgusted by their customer service as not one person has contacted me from this company regarding my booking to say they were having issues or asked me as a customer what I would like to happen , I would highly recommend that people do not book through stay for long as I honestly have nothing to say good about them. We booked a non refundable 10 day holiday 3 weeks in advance. Do not use this company. Unfortunately, I read these reviews too late. Stay for long.be careful what you are booking. Have questions or need additional help? Browse our accommodations in over 85,000 destinations. Es la segunda vez que reservo con ellos y para m todo estupendo. I was sceptical as the hotel was alot cheaper than other providers and semi expected trouble at check-in after reading reviews. I cannot get in contact with stayforlong support. As always, we are here to help you through the process. They refused repeatedly to give me the actual hotel confirmation so I could validate and link my loyalty account. I had to follow up with a call to the hotel in Mexico to check that my booking had been made as I had seen some scary reviews. I booked accommodation for July 2020 last year and Im still waiting for a refund. I have booked and stayed at a hotel in July/August 2019 and all went well. HOWEVER I was advised that I have accrued 35 in my StayWallet b Booking was very easy but they aren't very transparent or easy to deal with if you need a change to your reservation. I have just booked my holiday in Lanzarote for 2 adults and 1 child on September. The hotel address appears in the confirmation email that was sent at the time of booking. They will also lie to the bank saying they provided your with a service. It goes against our guidelines to offer incentives for reviews. Totalmente recomendable . Hi Eleanor Pearson,Thank you so much for your review.We sent you a private message in order to have more details about your booking. Fecha de la experiencia: 06 de abril de 2023, Hola Carmen,Estamos muy contentos de que todo haya ido bien. Horrible, DON'T EVER BOOK from here. We also ensure all reviews are published without moderation. Thank you for being in the travel market. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. The staff were pleasant and friendly but the whole hotel needs a complete and total refurbishing to reach international standards. Thank you.Best regardsStayforlong Team, The process was efficient. How Stayforlong get better prices in hotels and accommodations. Ive seen a lot of bad reviews about this company but my experience was very positive, I had to cancel my holiday because of COVID and I got a full refund within 2 days. I supposedly booked a resort with Stayforlong at a very good rate -- better than any other site. Flitwick manor had no confirmation of our stay. La verificacin ayuda a garantizar que personas reales escriben opiniones sobre empresas reales. I have asked for information about formal complaint which has been ignored. See you soon Best regardsStayforlong Team. For questions please contact our Support Team at. El autor de la opinin tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrar mientras su cuenta est activa. Completely destroyed our excited for our vacation. We booked a hotel stay through them and had multiple charges on our credit card! AL FINAL NOS VIMOS OBLIGADOS A PAGAR UN ALOJAMIENTO POR NUESTRA CUENTA EN EL MOMENTO PORQUE LOS NIOS ESTABAN DESTRUIDOS. Your cancellation policy can be found under the Reservation Details and on your confirmation email. Todos los derechos reservados. Cancellation done by hotel in April - most probably till July money refund will not be done - completely disaster in customer experience - do not make aby booking though this operator. WebWebsite: www.stayforlong.com Headquarters: Barcelona, Spain Size: 51 to 200 Employees Founded: 2015 Type: Company - Private Industry: Hotels & Resorts Revenue: Unknown / Non-Applicable Competitors: Unknown We are a hotel reservation website, specializing in 3 night stays and over in hotels all around Spain. A dos horas de ir a coger el avin, nos ofrecieron otro alojamiento, ganamos con el cambio, pero nos cre una incertidumbre que no compensa. The most unhelpful customer service ever! We were supplied pictures of bathroom facilities before and after booking. Hi was your booking with stayforlong legit? DON'T USE STAYFORLONG!!!!!! If I had seen them before, I probably did not use the services of this website. So I have to pick my favourite child and leave the rest behind? I booked and then read reviews afterwards, which then had me concerned, though I also saw stayforlong.com reviews which are more positive, but that is for the US site. Editor, Marcus Herbert. This is why our team works hard to shake the No gym, No fancy bathroom facilities, including a bath with a jacuzzi, No separate shower area, No. Thank you.Best regardsStayforlong Team. I will be contacting trip advisor regarding this sham of a company that they are allowing to advertise on their website! 20 emails to resolve my trip and if I would not react as I did probably I would have to sleep on the beach with my family. WebGenuine company. Booked for 9 nights and was happy with the price. Some reviews made me sceptical whether to use them but once I booked the hotel, I called the hotel directly to confirm my booking. The beach is beautiful. They even upgraded us to a sea bungalow. Fecha de la experiencia: 05 de diciembre de 2022, Hice una reserva a un hotel.primero nos rebot la compra por un error, intentamos completar el pago y nos tomo un pago parcial.. y nunca ms pudimos completar ese pago. I asked for my hotel confirmation number 3-4times and all the code or number they gave us was all fake ones. WebStay longer and get greater discounts. Retrieve your booking to change or cancel your flight, view/print your itinerary, request an upgrade, add your passport info, check in and much more. Money taken from account and still no hotel confirmation number! After reading mixed reviews, I booked with them because I got my dream hotel. Verification can help ensure real people write reviews about real companies. Mi nombre es Nahuel Ignacio felici +5493515922448, Fecha de la experiencia: 08 de diciembre de 2022. are the most valuable, and so do the hotel owners. I also use them when I travel to Brazil in January for two hotels and again saved a lot of money. We have more than 70 million property reviews, and they're all from real, verified guests. We would like you to please provide us with more details regarding your concerns. Hi,I advice every person to stay away from this company,bad customer service phone rings and no response all the time if you contact them by email they will not email you back, if you have issues with hotel or resort you already booked they will totally ignore you and you will be stock. I've read the reviews and I came to the conclusion that they are some kind of scammers which use your money to pay for other bookings like a Ponzi scheme plus the bookings are like the Russian roulette. hi just wondering if anyone has used stayforlong to book hotels please because i cant find many reviews for them but they are really cheap they are also on trivago they seem to good to be true, Yes I have and is really great ..I booked last year to stay in lanzarote and I just rang hotel to make sure my booking had gone through .true to their word hope this helps. Ms informacin sobre otros tipos de reseas. Error: Please, do not book with this company as you will lose your money and will have no chance of getting it back. It did saved us some money booking with them :). I've booked the hotel in Lanzarotte, for apartment for 2 adults and a 5 year old. They said they would check it and did nothing. WebThe stayforlong site looked quite reliable. Correu tudo muito bem. See you soon Best regardsStayforlong Team, I have booked a hotel 4 days ago, and I still didn't get HCN hotel confirmation number and the hotel doesn't have my reservation yet. Each time they promiss us that the will check it but still nothing. ALTHOUGH THE HOTEL CONFIRMED THAT IT IS FINE, STAYFORLONG SAID THE ROOMS ARE GONE AND NO REFUND POSSIBLE. We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to Here are 8 tips for writing great reviews. I just saw the reviews on Trustpilot and the same issue happened to me.Booked the Baron Palace, Egypt in February, and when I accepted the dates, the booking confirmation was a shown a week later. The hotel even agreed, but unfortunately stayforlong wanted to charge us a ridiculous fee for changing, even though we would have changed through them & the other one was more costlier. Last year we booked a 2 week package holiday to Cancun which was for August this year. I should of known when I received a message from my bank asking me to authorize a suspicious transaction. I pointed out that they had not provided the service that they were contracted to perform. Luckily we saw all the charges a few days before our stay. Hotel replied in two days saying everything is fine and they have all my information saved in their system. See you soon Best regardsStayforlong Team. Thank you.Best regardsStayforlong Team, First of all when I booked my holiday it was giving options of book now and pay later on decided day.Even that I have picked the option payment was taken away straight away. Stay away, awful service, flight cancellation for Florida, can't go, paid deposit for hotel, will not refund me.They take your money and run, no customer service, no empathy. WebStayforlong: Hotel offers for 3 or more nights The best hotels for your vacations Check-in The more nights, the better the price Stay longer and get greater discounts You can pay Anyone can write a Trustpilot review. Their price ware fairly cheap and I fell for it. A: So, I had to make a second booking to ensure I had lodging ona holiday weekend. I was sceptical because of some of the reviews, but everything was ok (with the reservation), except that no one answers the phone. Trabajamos con especialistas y tecnologa avanzada para salvaguardar nuestra plataforma.