Southwest Airlines is clearly a big operation. Were committed to enhancing our DEI efforts with a particular focus in the areas of talent, Culture and Values, brand and reputation, and communication. Employees are expected to follow Company policies and procedures designed to enable operations at an acceptable level of risk for Southwest in compliance with regulatory requirements. They began serving three major cities in Texas, with only three Boeing 737 aircrafts. height: 1px; width: 348px; And date from the US Department of Transportation (DOT), as flawed as it is, support this analysis. Race / Ethnicity Race / Ethnicity Gender Sexual Orientation Disability Parent or Family Caregiver Veteran Status Want more demographic options? It provides insights on their demographics, lifestyle, opinions, and marketing touchpoints. background-color: #3b5998 !important; Throughout the latter part of the last decade, and the first four years of this decade, Southwest has steadily built up St. Louis into one of its largest focus operations and a bona fide connecting complex. Long known as the domain of families visiting each other up and down the east coast, and of tourists flying out of secondary airports to take advantage of extremely low fares, Southwests steady rise until the mid-2000s was most visibly focused on growing its leisure traffic. display: block; width: 1px; padding: 0; We value your privacy and will never rent or sell your email address. left: 277px !important; html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { display: block; } html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { Want more demographic options? color: #636363; Early Bird Check In, which automatically checks passengers in, and gives them a better boarding position with earlier access to overhead bins. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. Were proud to be recognized for our efforts and initiatives in the DEI space. The flight crews bridge the gap between the fun, unique commercials and the actual flight experience. The benefits that have accrued to Southwest Airlines and its employees can be viewed from various perspectives. But without Americans hub St. Louis's plight might've been that of Pittsburgh or Columbus. The unique culture with respect to targeting or concentrating to provide air services to the locals is one of the benefits that has accrued. WebPremium Statistic Southwest Airlines - revenue passengers 2011-2022 U.S. airlines by rate of customer complaints 2021. Southwest is also one the most profitable airlines in the world posting a profit for 34 consecutive years. 15% of Southwest Airlines's Were committed to doing the right thing, which as outlined in our Human Rights Policy Statement, includes conducting business in a way that protects and promotes human rights. Mar. We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and protecting our resources. In order to reach our goals and aspirations, we must allow for vulnerability, engage in courageous conversations, and listen to our Employees, Customers, and Communities. Southwest Airlines Co. began its operations in 1971 and has been serving the industry for the past 43 years now (Southwest Airlines, n.d.). There is information in the previous heading. width: 273px; Throughout our 50-year history, weve committed to providing our Employees with great jobs and benefits, a world-famous Culture, and an environment where they feel comfortable bringing their whole authentic selves to work. Filter. Directly accessible data for 170 industries from 50 countries and over 1 million facts: Get quick analyses with our professional research service. left: 277px !important; Web83.4% EPS, Diluted 1 $1.16 Net Income 1 $723M Operating Income 1 $1.1B [1] [2] x Southwest Airlines Co. operates one of the world's most admired and awarded American Airlines is first, with an 18.6% share. Southwest Airlines received an American customer satisfaction index score of 79 in 2021. Southwest Airlines total number of employees in 2019 was 60,800, a 3.4% increase from 2018. This human resource function is one that companies are striving to continuously improve. Now, Southwest Airlines Co. operates 633 aircrafts to 93 domestic cities and the highest number of passengers used Southwest Airlines to fly around U.S in Jan 2014 (Hawkins, Misra, & Tang, 2012). Those former legacy hubs saw precipitous declines in the number of nonstop destinations offered after American and America West, respectively, left. We must embrace and live out our Values, every day, in every way. A key part of Southwests growth has been its expansion into new markets. The benefits help retain passengers and build up revenue. color: #111B40; font-style: normal; Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. This annual report outlines our commitment to transparency and inclusion by outlining our priorities and path forward. } #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} The advantage that Southwest has in the marketplace is their commitment to their customers. This integrated citizenship report covers significant social, economic, and environmental stories, as well as data tables, and reporting frameworks, all through the lens of corporate Citizenship. Southwest is known for our legendary Hospitality and world-famous Culture. /* Fare chart comparison flyby */ The airline takes several steps to save money and passes the saving to customers through low fares. Indicates external site which may or may not meet accessibility guidelines, 2023 WebView Southwest Airlines - Week 1 Activity.docx from INFORMATIO ITS833 at University of the Cumberlands. We weren't just airborne yesterdaytime flies when you're having fun! WebAt Southwest, were proud to support and create valuable connections to the communities you know and love. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { Though they are on the rebound, Southwest still needs to pull in more revenue if it wishes to exceed pre-pandemic levels. CEO, Gary Kelly states, After all, we like to say that we are not a Company of planes; we are a Company of People. Southwest is known to value their employees just as equally as their customers. left: 482px !important; width: 273px; On average, about 130 million people fly with Southwest Airlines. Southwest Airlines is a leading airline company based in the United States. The company has been ranked as the nation's largest low cost carrier (Mergent, 2012). 2023 Southwest Airlines Co. All Rights Reserved. 46% of Southwest Airlines employees are women, while 54% are men. They are Mexico, Jamaica, Bahamas, Aruba, Dominican Republic, Costa Rica, Belize, Cuba, Cayman Islands, and Turks and Caicos. Compare LUV With Other Stocks From: To: Zoom: 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 Number of Employees This is because the lockdown caused many people to lose their jobs, increasing poverty and lowering purchasing power. We are here to help 24/7, so drop us a line today! Christof Baron about Statista Is Southwest Airlines the most popular airline in the United States? These accolades help confirm and celebrate our commitment to a diverse workforce. content: "(That money is all yours. To advance Southwests Citizenship efforts, we focus on three principles: loving People, building resilience, and living responsibly. Were dedicated to doingthe right thing and take great strides to foster trusting relationshipsbetween our Employees, Customers, Suppliers, and Communities. Paid time off, including vacations, personal time, sick time, disability, and for noncontract Employees, holidays and parental leave. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { /* Air CheckIn Banner Button Fix */ height: 6px; /* Fare chart comparison flyby */ bottom: 200px; Southwest Airlines 10-K SEC Form. Accessed April 21, 2022. position: absolute; Privacy Policy Trademarks Do Not Sell/Share My Personal Information. width: 273px; Since 2007, Southwests air fares are up 20% adjusted for inflation and stage length. Southwest Airlines was originally named Air Southwest. This took place in the mid 1980s. font-style: normal; 55,100 people work for Southwest Airlines. Research Summary. 2First and second checked bags. No votes so far! Our Promises are rooted in delivering unmatched Hospitality and cherishing passionate loyalty among our People. .air-booking-select-compare-fares-secondary .compare-fares-secondary--header-cell { In the same way we recognize that a diverse Employee base generates strength, we know our Suppliers are an integral part of our success. div.footer div.flex-placement a:hover { Weve supported diverse communities for many years, contributing to community programs tailored to accelerate social and economic advancement. Designed to align with international standards, our approach to human rights includes the UN Guiding Principles for Business and Human Rights, the International Bill of Human Rights, and the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work. (opens popup). Southwest has been able to capitalize on its returning passengers by enticing them with its reward program. The most common ethnicity among Southwest Airlines executive officers is White. Though revenue, flights, and passenger levels all increased in 2021 from 2020, they are still yet to reach pre-pandemic levels. position: absolute; 2022 Best Places to Work for LGBTQ+ Equality, Human Rights Campaign Corporate Equality Index, 2022 Best Companies for Latinos to Work, Latino Leaders Magazine, 2022 Military Friendly EmployerBronze, The Military Friendly Company Survey, 2022 Military Friendly Supplier Diversity Program, The Military Friendly Company Survey, 2022 Military Friendly Spouse Employer, The Military Friendly Company Survey, 2021 Best Places to Work: Disability Inclusion, The Disability Equality Index, Do Not Sell/Share My Personal Information, May: Asian American and Pacific Islander Heritage Month, September/October: Hispanic Heritage Month, October: National Disability Employment Awareness Month, 2022 Military Friendly Company, The Military Friendly Company Survey, 2022 Military Friendly Brand, The Military Friendly Company Survey, 2021 Accelerating Women to Corporate Boards, 50/50 Women on Boards. Only 67.8 million flew with Southwest in 2020. } Southwest Tarmac Delay Contingency Plan (English), Southwest Tarmac Delay Contingency Plan (Spanish), Do Not Sell/Share My Personal Information. clip: rect(0,0,0,0); No one has a Heart for service like the People of Southwest Airlines. American customer satisfaction index scores for airlines in the United States from 1995 to 2022* Premium Statistic Major U.S. air carriers - late departures 2000-2021 html[lang="es"] div.footer div.flex-placement > span.swa-icon.swa-icon_small.swa-icon_external-link-box { The fact the airline has a brand that appeals to price-conscious travelers who do not mind the airlines no-frills philosophy means it attracts lots of small business owners, young adults, middle-class families, and those who are traveling a short distance. ", - Bob Jordan, Chief Executive Officer, Southwest Airlines. Welcome! YCharts. Tailoring the product to the corporate customer, In recent years, Southwest has developed several tools and product evolutions to tailor its product more to business travelers. overflow: hidden; Our focus is to fuel ongoing momentum to operationalize DEI in our processes and practices to achieve systemic and sustainable change. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { 25% of Southwest Airlines employees majored in business. width: 273px;