This is not a guarantee. For more information, please see our This website uses cookies to improve your experience while you navigate through the website. Restart the Hulu app. It is used by Recording filters to identify new user sessions. Start the Hulu app from the Nintendo Switch HOME Menu, and select Log in . If youre encountering this issue with one of the devices mentioned above and none of the other fixes above have helped, follow one of the guides below to power-cycle the smart device you use for streaming Hulu Content: Note: With certain Smart TVs, you will be able to expedite the process by pressing and holding on to the power button on your TV (not the remote). * Data as of 01/10/2023. The cookie is used for security purposes. This cookie is used to recognize the visitors using live chat at different times inorder to optimize the chat-box functionality. This is set by Hotjar to identify a new users first session. 1. This cookie is set by doubleclick.net. Hulu recommends a stable speed of 3 Mbps for regular streaming, and 8 Mbps for live TV. Disconnecting other devices from the network may also get Hulu to work. Make sure your streaming device is up to date. In a lot of cases, restarting all of your network hardware will fix connectivity problems. Completely shut down your device, and restart it. Hulu Error Code: P-DEV320 Unique Error ID: player-2-a94fe2cb Service: Ad-Free Hulu Device: Playstation 5 Steps Taken: I have power cycled everything. This works in most cases, where the issue is originated due to a system corruption. See Pricing for some packages are for the first 12 months. It is really easy. I can log into Hulu, but I am having difficulty streaming videos. To close apps on Android phones and tablets, tap the overview button at the bottom of the screen, and tap. For the most accurate information, please ask your customer service representative. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. If the problem is on your end, here are a couple of solutions you can try to. Allow us to help as we answer most of your questions about those pesky Hulu error messages. Check if your internet is down. Chantel is all about finding the best tv or streaming service to watch as many football games as possible to keep her Fantasy Football team in check. iPhone v. Android: Which Is Best For You? Solution 1:Check Your Internet Connection Run a Speedtest: Other than video stuttering, a poor internet connection may also cause Hulu Playback failure. It could also mean your home internet isn't working right, your streaming device is faulty, or the Hulu app is corrupted. I've checked for updates on the Roku, restarted it all together, checked WiFi connection and restarted it even though the connection was fine, exited out of Hulu and re-entered, changed the HDMI port, and everything else I can think of. This problem is reported to occur with a variety of devices including FireTV Sticks, Set-Top Boxes, Smart TVs, game consoles, Roku boxes, and even smart Blu-Ray players. and our This cookie is necessary to enable the website live chat-box function. There are a number of websites that will test your internet speed, like speedtest.net or speedof.me. However, you could still have some networking issue that prevents you from accessing Hulu's servers. In some rare cases, Hulu runtime errors can be caused by connectivity issues. The cookie stores the language code of the last browsed page. of Communication at the University of Utah and an M.S. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. We have a few options below to get this resolved: Option 1: Unplug the TV power cord from the electrical outlet and all other sources connect (Roku, Cable Box, etc). You may find that Hulu works just fine on other devices, and in other web browsers. Similar Questions Nothing found Explore the Community Questions Take a look at more questions submitted by Community members. Install and Use the Hulu UWP app (Windows Only) If you are experiencing this error code 'runtime -2' on a Windows 10 computer while attempting to stream content from your browser, downloading and using the UWP (Universal Windows Platform) app instead should alleviate the problem. If that doesn't work, make sure that your Roku has the latest firmware installed: The first thing to try when you experience playback errors on your Fire TV or Fire Stick is to clear the temporary files that Hulu has stored on your device. Each individual's unique needs should be considered when deciding on chosen products. in Sports Journalism at USC. Update the Hulu app. Update Android or check for an iOS update. You need an Ethernet-to-USB adapter to connect your mobile device to an Ethernet cable. In some instances, Hulu provides an error message that makes it easy for you to resolve the problem. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. How do I get started using Hulu on Nintendo Switch? Reset your Wi-Fi modem. Users without a. If you find evidence that the issue is widespread as other users are reporting it at the same time as you, go ahead and check the official Twitter account of Hulu to see if theres been an official announcement on the server issue. If youve gone through the troubleshooting steps and this error is still popping up, try these common solutions: Troubleshooting or one of these solutions should get you back to watching This is Us or Rick and Morty. As a result, clearing your cache may resolve the issue, and get Hulu back into streaming mode. You can follow this official guide to learn how to clear your cache on your device. This cookie is set by Stripe payment gateway. Hulu error code p-dev320 means there's a communication error between your Hulu app or the Hulu web player and the central Hulu servers. What is Hulu error code 406? This cookie is set by WooCommerce. Follow any additional on-screen instructions to fully remove Hulu. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. When that doesn't happen, and all you see is the playback failure message, you need to start with the basics, like checking your internet connection and move on from there. Tap on Account. Hulu is available for users in the United States. Restart the app and check to see if you still have playback errors. If you still experience Hulu error code runtime -2 after going through all of these steps, then the problem is almost certainly on Hulu's end. Power cycle your computer or streaming device. Delete the Hulu app and re-download it from the app store and log in again. Keep in mind that if you just uncovered a server issue, none of the potential fixes below will work in your case. Update your web browser. Don't want to select something else to watch? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. While they probably won't be able to render immediate assistance, they may not know about the problem yet, so your input could help speed up the fix. All rights reserved. You can contact Hulu's customer care or check Hulu's social media accounts to see if they have released any official statements. Download Hulu again from the Nintendo eShop. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Return to the home screen by pressing the home button. Unique Error ID: player-2-fd855734 Home Questions Troubleshooting an Issue ETD Help Unique Error ID: player-2-fd855734 Can't watch TV Sort By: Most Helpful Chime in and help out the Community. If Hulu is not working on your Roku, you can remove the Hulu channel and then add it back via the Channel Store. All information is subject to change. I am having difficulties with my Hulu account. Hulu is available to users in the United States and users in other regions will not see the Hulu application on the Nintendo eShop. Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model. Try Hulu on a different device or different web browser to see if the RUNUNK13 error is specific to the ones you're using. In most cases, this issue can be corrected by updating your Hulu app and streaming device, clearing the local cache, and resetting your device. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you can also uninstall the Hulu app from your device and then reinstall it. This article has been viewed 477,116 times. Before we dig into all of the common error codes on Hulu, we must cover the troubleshooting steps. In that case, you may want to contact them to provide any necessary details. If you continue to run into trouble, please reach out to our Viewer Experience team via phone or chat: https://hulu.tv/_ContactSupport. I'm sorry that you're experiencing this issue with your Vizio TV. Hulu Playback Failure errors appear due to hindered communication between the Hulu app on your device, and the Hulu servers. Smart door locks give you and your guests access to your house with the touch Smart light bulbs let you control your lights through a mobile app or with your You dont have to call in the professionals to get home security. On your Smart TV, start by physically unplugging the device from the power outlet. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Scan this QR code to download the app now. Heres a short list of scenarios that you might expect to encounter this issue with: Now that we went through every potential culprit that might cause the error code runtime -2, heres a list of fixes that other affected users have successfully used to troubleshoot and resolve the problem: Before we move to any of the fixes below, our advice is to begin by checking if youre not dealing with a widespread server issue that is entirely beyond your control. This article was co-authored by wikiHow staff writer, Travis Boylls. If possible, use Hulu on a device other than a Blu-Ray player. Try connecting via Ethernet. In some cases, Hulu provides you with an error code that can help you pin down the problem. Error code 500 The problem can also be an outdated Hulu app or a problem on Hulu's end. This cookie is installed by Google Analytics. For example, you can manually update the Amazon Fire Stick, Fire TV and Fire Cube. The problem can also be an outdated Hulu app or a problem on Hulu's end. Uninstall and reinstall if you need to. Once you're running the most current version of your device's firmware, check to see if a newer version of the Hulu app is available. If this scenario is applicable, the ideal way to start is by checking official channels and seeing if theres an issue with the main Hulu service. If you have a Vizio TV that has the Hulu app, and you're experiencing playback errors, you can delete the app and re-download it: You can only delete and reinstall the Hulu app on Vizio televisions. One example is the infamous Hulu PlayBack Failure error that often comes without a specific error code to help you resolve the problem. IP Address Guide 1.24K subscribers Subscribe 23 Share 10K views 3 years ago Do you see the P-EDU101 error code as you try to stream content on Hulu? How to Troubleshoot Streaming Issues on Hulu, https://help.hulu.com/s/article/speed-test?language=en_US, https://help.hulu.com/s/article/check-app-system-updates?language=en_US, https://help.hulu.com/s/article/clear-cache?language=en_US, https://help.hulu.com/s/article/uninstall-reinstall-hulu?language=en_US, https://www.gottabemobile.com/common-hulu-problems-fixes/. Once youve checked out everything on your end, if you still receive the Playback Error, report it to Hulu customer support. If that does not make the error go away, you can uninstall and reinstall the app as a last resort. The wikiHow Tech Team also followed the article's instructions and verified that they work. Restart your network hardware. Clear your web browser cache. (I guess Texas is running things now). The rest of the time, all you see is a simple Playback Failure message that is not helpful. Not all devices have an Ethernet port you can connect to. Verify your network settings by navigating to. Clarify all fees and contract details before signing a contract or finalizing your purchase. If you have any apps or games open, press the. Some devices do this automatically, but you may be able to force an immediate update if one is available and the system hasn't checked yet. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Technology, amirite? Offers and availability vary by location and are subject to change. If you're using Hulu in a browser, instead clear your browser's data cache. If that doesn't work, you can try to uninstall and re-download the app: If you're getting Hulu playback errors on your Apple TV, there are a few things that you can try: For more in-depth information about Apple TV issues, check out our full guide to solving Apple TV problems. This article was co-authored by wikiHow staff writer, Travis Boylls. Fixing Hulu playback issues require different steps for every device you're streaming from. This cookie is set by Hotjar. Cookie Notice This cookie is used by Google Analytics to understand user interaction with the website. If you are able to start videos, but they stutter, buffer, or stop playing, try lowering the video quality: If you still experience playback errors, try updating your LG firmware: Get the Latest Tech News Delivered Every Day. These cookies will be stored in your browser only with your consent. If necessary, tap See all apps and then tap Hulu. If you've been having lots of internet connections issues, you're probably considering a new internet provider. You can set the device youre using to stream Hulu on priority by changing DNS settings in your Wi-Fi router. If the same kind of runtime error -2 is still occurring or this method was not applicable to your particular scenario, move down to the next potential fix below. iPhone v. Android: Which Is Best For You? But opting out of some of these cookies may affect your browsing experience. Fully shut down, power off, and unplug your streaming device and network equipment. Please try restarting the video or select something else to watch. You may also have success by clearing the cache and data through your settings menu. Shut the system down entirely. If your rates exceed the minimum Hulu requirements, then you should be fine on that end. He specializes in Windows, macOS, Android, iOS, and Linux platforms. Check to make sure your internet connection is working. Corrupt data in the cache can prevent you from playing specific episodes and movies. Unplug your streaming device and home network devices, leave them unplugged for about a minute, then plug them back in. If youre seeing this error code with a smart blu-ray player thats also equipped with streaming capabilities, youll need to initiate a power-cycling procedure by physically disconnecting the blu-ray from the power outlet and waiting for a minute or so. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Please visit Hulu for information on this service and available subscriptions. If youre using an older version of the app, you are at risk for more streaming-related errors, such as Hulu Errors 3 and 5. Hulu Playback Failure errors are recurrent and hard to figure out. This wikiHow teaches you how to diagnose and fix problems with Hulu that prevent you from enjoying its content. 8. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. This cookies is set by Youtube and is used to track the views of embedded videos. If you're finding that other apps are having trouble loading, it could be a poor connection and you'll have the best luck contacting your internet service provider to resolve the issue. This cookie is set by Polylang plugin for WordPress powered websites. I am having difficulties with my Hulu account. Since runtime errors are most commonly caused by a problem with the Hulu app, updating your app will often take care of this problem. Check to see if Hulu is down. If you still encounter streaming issues while your device is directly connected to the router, your router is most likely the problem. Please keep in mind that multiple concurrent streams may require higher bandwidth. One of the best ways to check if Hulu is down for everyone is to check the Twitter support page. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Make sure your computer is connected through an ethernet cord to test your true internet speed. Hulu error code RUNUNK13 is one of many Hulu error codes that indicate the service is unable to play the movie or show that you have requested. wp_woocommerce_session_1b44ba63fbc929b5c862fc58a81dbb22. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These cookies track visitors across websites and collect information to provide customized ads. Offers and availability vary by location and are subject to change. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. You may want to contact Hulu customer support at this point to see if they are aware of the problem, and provide the entire unique runtime error code to assist in their diagnostic process. If you're using a computer, make sure to shut it down and don't just put it to sleep. Last Updated: May 6, 2021 I keep having connection failure. This cookie is used for the website live chat box to function properly. Try connecting your streaming device to your router or modem with an. Disconnect your smartphone or Wi-Fi internet connection from the device youre using, wait a couple minutes, and then reconnect. Power cycle your router and modem. When a playback error is caused by a problem with Hulu itself, all you can do is let them know about the issue and then wait for them to fix the problem. However, you may visit "Cookie Settings" to provide a controlled consent. If you still experience Hulu error code RUNUNK13 after following all of these steps, and you don't see any discussion online about an outage, Hulu might have a more localized issue. Restart your device. You should also test the wireless connection status and quality of your device if it's connected via Wi-Fi. This issue generally means there is an issue on Hulus end, and it normally occurs when youre watching Hulu on your digital media player, like a Roku or Xbox. Start the Hulu app from the Nintendo Switch HOME Menu, and select, Users without a subscription can also select. If you're looking for a more reliable connection for stress-free streaming, check out our top best internet providers. While unexpected error codes are a common occurrence on all major online streaming services, Hulu users have to put in extra effort to resolve them because of unclear on-screen instructions, and a lack of information available online. If Hulu starts working at any point, you can stop. Visit the page and check the current status and any notices about when the app/service might go live again. Open the Store and download Hulu again. Once this time period has passed, boot up your console once again, launch the Hulu app and see if the problem is now fixed. Nintendo Switch: Open System Settings from the home screen. If you don't, try a new web browser on your computer. You can also check Hulu's social media accounts to see if they have released any official statements. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Check your device for other apps or programs that may be experiencing a similar issue. Click on your name in the upper right corner. If none of those steps work, unfortunately youll have to contact Hulu support or wait it out. Most users that were facing this problem consistently on Windows 10 have reported that the error code stopped occurring once they made the transition to the standalone Hulu app. If that works, and the error doesn't reoccur, then you're done. Verify that the internet connection is working and that the download speed is sufficient for streaming Hulu videos.